Customer Service
Comments Email
The
Office of Cable Television promotes adequate, economic, and efficient
cable television service to the residents of DC. OCT regulates and
audits cable TV companies for the public interest and negotiates
on behalf of the residents for the best possible service from cable
providers. OCT
is the cable customer's advocate, holding cable companies to the
highest levels of customer and technical service.
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OCT
has set up an email address to help us hear about your comments
and complaints. You can send us an email about anything that
relates to cable TV in DC, not just complaints. But please see
our complaint
email form if you have an issue that needs immediate
attention. Just have a question to ask? Want to let us know
how you feel about the service you receive? Would you like to
see a change in the regulations? Have a tip for our cable inspector?
All these and more are appropriate for sending us an email.
Please include all information in your email, so you can let
us know how to reach you right away if you need an answer. More
details are better.
Send
OCT Your Comments by Email |
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